Bournes Moves Wins Prestigious People First Award

Posted by By Kirsty Parsons - June 12, 2024
People First Award

Bournes Moves has proudly been named the winner of the esteemed People First Award at the 1066 Business Awards.

This award, sponsored by TE Connectivity, celebrates employers who stand out for their unwavering commitment to creating a positive workplace culture, nurturing professional growth, and prioritising the well-being of their workforce.

Founded in 1875, Bournes Moves has consistently demonstrated its dedication to fostering a positive and inclusive work environment whilst delivering excellent moving experiences for its customers. The company, now managed by the fifth generation of the Bourne family, employs nearly 100 people and serves over 2600 private homeowners and corporate customers annually, offering removals, storage and other relocation services that span local, European, and international relocations.

In summarising Bournes' winning entry the Let’s do Business Group (hosts of the 1066 Business Awards) said:

“Bournes prioritises its people, investing in culture, development, and wellbeing. With a focus on inclusivity, professional growth, and safety, they foster a positive workplace. Employee testimonials underscore the impact of its supportive environment”.

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Commitment to Employee Wellbeing

The People First Award celebrates organisations that prioritise their employees' well-being and professional growth. Bournes Moves stood out for its comprehensive employee benefits, support programs, and commitment to well-being, health and safety. The company offers a competitive pay structure, preferential rates for private medical insurance and an Employee Assistance Programme providing unlimited mental health support, 24/7 remote GP access, legal and financial advice, and lifestyle coaching. In addition, Bournes promotes a positive work-life balance with flexible and hybrid working policies.

A Culture of Growth and Development

Bournes Moves is dedicated to the professional development of its staff providing ongoing training and development opportunities, including fully funded driver training programmes that enable entry-level removals porters a clear route for progression throughout their career. This commitment to continuous learning has resulted in over 1000 hours of training delivered internally last year, covering both technical skills and essential soft skills such as customer service and leadership. Long service is also rewarded and celebrated through Bournes reward and recognition programme.

Sustainability and Community Engagement

In addition to its focus on employee wellbeing, Bournes Moves was recognised for its commitment to sustainability and community support. The company has achieved the EcoVadis ‘Silver’ rating for sustainability performance, in the top 6% of companies in the industry, and actively engages in community initiatives, such as supporting local food banks, and charities and sponsoring local sports teams including Rye Cricket Club and LUCA FC.

Award-Winning Service Excellence

Bournes Moves’ dedication to excellence was also recognised as extending beyond its internal culture to its customer service, with a focus on making sure the people they move feel like they matter by providing a human, responsive and meticulous service focused on the individual. The company has maintained an impressive 4.8/5-star rating on Trustpilot based on over 770 reviews. This focus on quality service also recently earned them the British Association of Removers “Domestic Mover of the Year 2023” award.

Looking Forward

As Bournes Moves celebrates this prestigious award, the company remains committed to its core values of prioritising people, enhancing customer experiences, and contributing to a sustainable future. The recognition from the 1066 Business Awards underscores Bournes' position as a leader in the moving and relocation industry, not only for its exemplary service but also for its outstanding commitment to its employees.

We'd like to take this opportunity to thank TE Connectivity, the sponsors of the award, as well as the Let's Do Business Group and all the judges. We'd also like to congratulate everyone at Bournes who work tirelessly to build a supportive work environment and a place where everyone can thrive. 

 

Pictured above: Leon Bourne (5th Generation Owner), Caroline Hilton (HR Director) and Alice Doucy (Customer Services Manager). 

Find out more about the 1066 Business Awards.

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